Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

LMTGN4011A Mapping and Delivery Guide
Coordinate the quality system and procedures

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency LMTGN4011A - Coordinate the quality system and procedures
Description This unit covers the skills and knowledge required to coordinate the implementation of a quality assurance system and procedures within a work area of a textiles, clothing and footwear (TCF) enterprise.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application The unit applies to the coordination of the quality system and procedures within the work area using initiative and judgement to take appropriate action.Work may be conducted in large scale production or small business situations/enterprises, and may involve individual and team activities. TCF production areas in which management of quality systems may be exercised include:textile productionclothing productionfootwear productioncotton ginningleather productionmillinerycanvas and sails productionlaundry operationsdry cleaning operationsThis unit is applied according to workplace and OHS practices of the enterprise, which may include:requirements prescribed by legislation, awards, agreements and conditions of employmentstandard operating procedureswork instructionsoral, written and visual communicationquality practices, including responsibility for maintenance of own work quality, and contribution to quality improvement of team/section outputhousekeepingtasks related to environmental protection, waste disposal, pollution control and recyclingThis unit requires the application of skills associated with communication, to interpret quality information, relay details to work team and ensure documentation meets enterprise standards. Planning and organising is required to ensure the implementation and evaluation of quality practices meets enterprise standards. Initiative, enterprise and problem solving will be used to identify and assess quality issues and implement appropriate action.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Prerequisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Confirm and maintain quality system framework in work area
  • Quality assurance policy for work area is confirmed, documented and communicated to all levels of the workplace
  • Sampling techniques are developed which reflect the needs of the work area
  • Quality circles or other relevant aspects of quality assurance systems are established or maintained for the work area
  • Facilitation for monitoring of work teams is organised to ensure compliance with standards
  • Quality assurance system for work area is developed and maintained in accordance with OHS practices
  • Strategies for communicating quality information with work teams are established
       
Element: Establish and maintain quality documentation system
  • Quality documentation requirements are identified including records of improvement plans and initiatives
  • Documentation relating to quality outcomes and standards is prepared and maintained
  • Document control system is established and maintained
       
Element: Implement structured training program in accordance with quality system requirements
  • Roles and duties of relevant personnel are analysed
  • Training needs in relation to quality are identified
  • Suitable training programs are identified to meet these needs
  • Suitable training programs are organised
  • Effects of training on quality outcomes are assessed and further action taken if necessary to address quality performance
  • Training records and maintained
       
Element: Evaluate the quality system
  • Regular audits are conducted of the work area's quality system, its policies and procedures
  • New procedures or work instructions are developed as required
  • Improvements in the quality system are implemented and monitored
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The Evidence Guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for the Training Package.

Critical aspects of evidence to be considered

Assessment must confirm appropriate knowledge and skills to:

ensure all relevant personnel are aware of quality assurance system and procedures

monitor quality performance of work teams and ensure compliance

collect and analyse quality data

determine quality procedures

implement quality improvement strategies

evaluate and assess effectiveness of quality system and procedures

maintain accurate records

Consistency in performance

Consistently applies skills and knowledge when:

organising work

completing tasks

identifying improvements

using workplace practices

using OHS practices

recording and reporting accidents and incidents

assessing operational readiness of equipment used and work processes

recognising and adapting to cultural differences in the workplace, including modes of behaviour and interactions

completing work systematically with attention to detail without damage to goods and equipment

Resource implications

Access is required to real or appropriately simulated situations, including work areas, materials and equipment, and to information on workplace practices and OHS practices.

Context for assessment

Assessment may occur on the job or in an appropriately simulated environment.

Interdependent assessment

This unit may be assessed independently or in combination with other relevant units.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This describes the essential skills and knowledge and their level, required for this unit

Demonstrates knowledge of:

principles of quality and the application and delegation of responsibilities within quality systems

organisation quality systems and appropriate national and international quality standards and protocols

enterprise standard operating procedures

the organisation business goals and key performance indicators

the principles of process improvement

the principles of policy and procedure development

the principles of data management and documentation

appropriate quality methodologies to measure quality of TCF production processes

sampling techniques for TCF products

safety and environmental aspects of production and quality processes

workplace practices and reporting processes

relevant OHS legislation and codes of practice

hazard identification and control measures associated with managing quality system and procedures

Demonstrates skills to:

establish and implement a quality system and procedures for the work area

determine implementation requirements and prepare implementation plan

monitor performance

investigate and apply methods to eliminate causes of unsatisfactory performance

assess results

prepare reports

communicate effectively within the workplace, including liaising with other departments

establish or interpret procedures, where required

determine report requirements and present information in appropriate formats

read, interpret and follow information on job instructions, specifications, standard operating procedures, patterns, charts, tickets, order forms and other applicable reference material

carry out work in accordance with OHS practices

sequence operations

clarify and check task related information

analyse quality data or charts

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the Performance Criteria, is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs if the candidate, accessibility of the item, and local industry and regional contexts.

Legislative/regulatory requirements

All work must comply with relevant Federal and State or Territory legislative or regulatory requirements, organisation insurance requirements, OHS legislation, manual handling procedures and relevant health regulations.

Quality assurance systems may include:

Quality assurance system is a structured and formalised system for the identification and elimination of hazards and other OHS risk factors as well as setting the procedures to eliminate faults and variation in order to achieve set standards of quality and efficiency.

Quality assurance for a TCF work area may involve testing of fabrics, dyes, colour fastness finishes, yarns or other materials or finished TCF products.

OHS practices

OHS practices must include hazard identification and control, risk assessment and implementation of risk reduction measures specific to the tasks described by this unit, and may include:

manual handling techniques

standard operating procedures

personal protective equipment

safe materials handling

taking of rest breaks

ergonomic arrangement of workplaces

following marked walkways

safe storage of equipment

housekeeping

reporting accidents and incidents

other OHS practices relevant to the job and enterprise

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Quality assurance policy for work area is confirmed, documented and communicated to all levels of the workplace 
Sampling techniques are developed which reflect the needs of the work area 
Quality circles or other relevant aspects of quality assurance systems are established or maintained for the work area 
Facilitation for monitoring of work teams is organised to ensure compliance with standards 
Quality assurance system for work area is developed and maintained in accordance with OHS practices 
Strategies for communicating quality information with work teams are established 
Quality documentation requirements are identified including records of improvement plans and initiatives 
Documentation relating to quality outcomes and standards is prepared and maintained 
Document control system is established and maintained 
Roles and duties of relevant personnel are analysed 
Training needs in relation to quality are identified 
Suitable training programs are identified to meet these needs 
Suitable training programs are organised 
Effects of training on quality outcomes are assessed and further action taken if necessary to address quality performance 
Training records and maintained 
Regular audits are conducted of the work area's quality system, its policies and procedures 
New procedures or work instructions are developed as required 
Improvements in the quality system are implemented and monitored 

Forms

Assessment Cover Sheet

LMTGN4011A - Coordinate the quality system and procedures
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

LMTGN4011A - Coordinate the quality system and procedures

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: